Non-received Journal

[Dr. Bhoop Singh]

Dear all

                  If any Publisher has not send any Journals and Magazines aftre sending advanced subscription amount. is there any Govt agency/institute where we can note complain and refund amount or send journals.

 

Bhoop Singh

RITM,Jaipur

[Mrs.K Kavita Rao]

 

Sir,

One method is either you claim the amount back if the issues have not been published or received,or if you are subscribing through any distributors/agency,You can complain to the Head office or Sales-Incharge or Manager or any owner of the distributor/agency .

[Mrs.K Kavita Rao]

 

Also you can take an written agreement from the journal subscription agency/publisher at the time of subscribing beforehand in the following format.

TERMS AND CONDITIONS

 SUBSCRIPTION TO JOURNALS FOR THE CALENDAR YEAR 2011

 

By ordering your Journal requirements through ………….Periodical Subscription Agency, you get the following services:

 

1.SUBSCRIPTION PRICE: Subscription rate quoted is the last rate available, inclusive of handling charges and subject to rate changes.

 

2.EXCHANGE RATE: We are an accredited member of the G.O.C. and shall abide by their Rules and Regulations.  We shall charge only G.O.C. Exchange Rate, which changes from time to time.  Final Rate will be the one prevailing on the date of your payment of our Bill/s.

 

3.ASSURED DELIVERY: We get all the Journals at our end and send them to you to your doorsteps.

 

4.FOLLOW-UP FOR NON-RECEIPT OF ISSUES: We keep track of the receipts and follow-up by Electronic Revolution “E-mail”  very promptly with publishers for missing issues, if any.

 

5.REIMBURSEMENT: While all positive steps will be taken to replace missing issues. The emphasis will be on prompt settlement rather than on refund.  In case of total non-supply of issues, refund will be made in the unlikely event of Publisher failing to send the total issues due to the subscription period. No refund will be made for any missing issues.

 

6.CANCELLATION: Orders once placed with us can not be cancelled under any circumstances, as the Publishers do not entertain cancellation.

 

 

For ………. SUBSCRIPTION AGENCY

 

 

 

……………………………

 MANAGER

 

[Mohd Asif Khan]

Dear Bhoop Singh,

 

where you subscribe Journals for your college it was direst to publisher or any distubutor involed for sending these Journals or magazine tell me you can put  complaint against him in cunsumer court.